[. . . ] External Portable My Passport Essential TM TM Portable Hard Drive User Manual placeholder WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at support. wdc. com. If the answer is not available or if you prefer, please contact WD at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period. [. . . ] Click the Settings tab to display the Settings screen (see Figure 10 on page 19). 2. Click Set Up Drive to display the Drive Settings screen (see Figure 16 on page 28). LOCKING AND UNLOCKING YOUR DRIVE ­ 27 MY PASSPORT ESSENTIAL USER MANUAL Figure 16. Type a hint to help remind yourself of your password in the Password hint box. Read the warning about the possibility of data loss if you forget your password. Click the I understand check box to signify that you accept the risk. LOCKING AND UNLOCKING YOUR DRIVE ­ 28 MY PASSPORT ESSENTIAL USER MANUAL 9. Click Save Security Settings to save your password and enable password protection for your drive. After creating a password, the drive remains unlocked for as long as you continue your current work session. Then, the WD SmartWare software: · Locks the drive when you shut down your computer or disconnect your drive · Requires you to type your password to unlock the drive when you restart your computer or reconnect your drive Unlocking Your Drive After you have created a password to keep others from accessing the files on your drive, you will have to type your password to unlock the drive whenever you: · Shut down and restart your computer · Disconnect and reconnect the drive to your computer You will have to do this even if you do not have the WD SmartWare software installed on your computer. Unlocking Your Drive With the WD SmartWare Software Whenever you shut down and restart your computer, or disconnect and reconnect the drive to your computer, the WD SmartWare software displays the Unlock My Passport prompt: To unlock your drive: 1. If you provided a password hint when you created your password, click the Password hint pointer to see the hint. Click Unlock to unlock your drive and enable the WD SmartWare software. Clicking Cancel leaves the drive locked and inhibits access to the Backup and Retrieve functions. LOCKING AND UNLOCKING YOUR DRIVE ­ 29 MY PASSPORT ESSENTIAL USER MANUAL Unlocking Your Drive Without the WD SmartWare Software Whenever you connect your password-protected drive to a computer that does not have the WD SmartWare software installed, you can still access the virtual CD partition on your drive, and install the WD SmartWare software as usual. Start the WD SmartWare Drive Unlock utility by either: · · Using your computer's file management utility to open the WD SmartWare virtual CD and double-clicking the Unlock. exe file Clicking Start > My Computer and double-clicking the WD SmartWare icon under Devices with Removable Storage 2. If you provided a password hint when you created your password, click the Password hint pointer to see the hint. If you click Exit, you will not be able to access the files on your drive. At the Your drive is now unlocked prompt, click Exit to close the WD SmartWare Drive Unlock utility screen. LOCKING AND UNLOCKING YOUR DRIVE ­ 30 MY PASSPORT ESSENTIAL USER MANUAL Turning Off the Drive Lock Feature To remove password protection from your drive: 1. Click Security on the Drive Settings screen (see Figure 16 on page 28) to display the Your Drive is Secure dialog: 2. Click Update Security Settings to remove password protection from your drive and redisplay the Set Security screen. Changing Your Password To change your password: 1. On the Your Drive is Secure screen, select the Change password option and: a. Type a hint to help remind yourself of your new password in the New password hint box. Click Update Security Settings to change your password. LOCKING AND UNLOCKING YOUR DRIVE ­ 31 MY PASSPORT ESSENTIAL USER MANUAL 6 Managing and Customizing Your Drive This chapter includes the following topics: Launching WD SmartWare Software Checking Status and Temperature Monitoring Icon Alerts Disconnecting the Drive Safely Uninstalling the WD SmartWare Software Customizing Your Software Settings Customizing Your Drive Settings Updating Your Software Uninstalling the WD SmartWare Software After you have installed the WD SmartWare Software (see "Getting Started With WD SmartWare Software" on page 10), the WD SmartWare icon Windows task bar. displays in the Clicking the icon enables you to perform the following actions: · Launch the WD SmartWare software · Check the status and temperature of the drive · Safely disconnect the drive · Monitor alerts The sections below describe how to use the icon and alternative methods to perform these actions, as well as how to unlock the My Passport Essential drive using the virtual CD on the desktop. Launching WD SmartWare Software If the WD SmartWare software is running in the background, you can launch it in the following ways: · Click Start > (All) Programs > WD SmartWare > WD SmartWare. · Double-click the WD SmartWare icon in the task bar. Note: You can also right-click or left-click the WD SmartWare icon task bar and select WD SmartWare. [. . . ] Any changes or modifications not expressly approved by WD could void the user's authority to operate this equipment. ICES-003/NMB-003 Statement Cet appareil numérique de la classe B est conforme à la norme ICES-003 du Canada. This device complies with Canadian ICES-003 Class B. Safety Compliance Approved for US and Canada. 60950-1, UL 60950-1: Sûreté d'équipement de technologie de l'information. CE Compliance For Europe Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A "Declaration of Conformity" in accordance with the applicable directives has been made and is on file at Western Digital Europe. KCC Notice (Republic of Korea only) ( B ) Class B Device 1 Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas. APPENDIX ­ 52 MY PASSPORT ESSENTIAL USER MANUAL Environmental Compliance (China) (Pb) (4) (4 pcs) (4 pcs) (Hg) (Cd) (Cr (VI)) (PBB) (PBDE) PCBA X USB EMI O: SJ/T11363-2006 X ST/T11363-2006 "X" APPENDIX ­ 53 MY PASSPORT ESSENTIAL USER MANUAL Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service. [. . . ]